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NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSION
A.P. Sahi, PRESIDENT, Dr. Inder Jit Singh, MEMBER
Mr. Kishor N. Shah – Appellant
Versus
M/s Mercedes Benz India Private Limited – Respondent
| Table of Content |
|---|
| 1. complainant filed a consumer complaint for defective vehicle. (Para 1 , 2 , 3) |
| 2. opposite parties argue claims are speculative and meritless. (Para 4 , 5) |
| 3. complainant claims service deficiencies and manufacturing defects. (Para 6) |
| 4. evidence shows multiple issues arising with the vehicle. (Para 7 , 8) |
| 5. court assesses nature of defects and service obligations. (Para 9 , 10 , 12) |
| 6. court finds vehicle suffered from defects impacting service. (Para 11) |
| 7. final order includes compensation terms and delivery conditions. (Para 13 , 14) |
IN THE NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSION NEW DELHI RESERVED ON : 25.04.2025 PRONOUNCED ON : 16.05.2025 CONSUMER COMPLAINT NO. 301 OF 2012 Mr. Kishor N. Shah Office at Samruddhi Office Floor, Plot No. 157, 18th Road, Near Ambedkar Garden, Chembur (E) Mumbai -400 071 Complainant Versus
1. M/s Mercedes Benz India Private Limited Through its Managing Director Having its office at:
E-3 MIDC Chakan -Phase III, Taluka-Khed, Pune-411 501
2. M/s Auto Hanger (India) Private Limited Through its Managing Director
94-A, Off Saki Vihar Road, Kamani Oil Mills Lane, Chandivali, Andheri (East)
Mumbai-400 072 Opposite Parties BEFORE:
HON'BLE MR.
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