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NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSION
HON’BLE MR. SUBHASH CHANDRA, PRESIDING MEMBER, HON’BLE AVM J. RAJENDRA, AVSM VSM (RETD.), MEMBER
M/s. Mahindra & Mahindra Limited – Appellant
Versus
Shri Jumpe Maro – Respondent
| Table of Content |
|---|
| 1. deficiencies in service claim (Para 1 , 2) |
| 2. transfer of appeal due to inaction (Para 3 , 4) |
| 3. discussion on maintainability of the transfer application (Para 5 , 6 , 7) |
| 4. examination of section 62 applicability (Para 8 , 10 , 11) |
| 5. transfer application granted based on consumer rights (Para 14 , 18 , 19) |
JUDGMENT
AVM J. RAJENDRA, AVSM VSM (RETD.), MEMBER
1. The matter pertains to a Consumer Complaint filed by the Complainants/Respondents who purchased a Mahindra XUV300 manufactured by the Applicant herein alleging certain deficiencies in service. The learned District Consumer Disputes Redressal Forum, Papum Pare District, Yupia, Arunachal Pradesh partially allowed the Complaint vide order dated 31.03.2023 in Consumer Complaint No. CA (PP) 02/2020 finding deficiency in service against all the Opposite Parties (OPs) which includes Applicant and the Dealer. The Opposite Parties were directed to pay a consolidated amount of Rs.1,70,000 to the Complainant/ Respondent within next 30 days, failing which they were to pay an additional interest @ 12% on the said amount till the realization of the amount.
2. As against the District Forum, Itanagar dated order 31.03.2023, the
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