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2025 Supreme(Online)(NCDRC) 3660

NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSION
HON’BLE MR. SUBHASH CHANDRA, PRESIDING MEMBER, HON’BLE AVM J. RAJENDRA, MEMBER
M/s. Mahindra & Mahindra Limited – Appellant
Versus
Shri Jumpe Maro – Respondent


Advocates:
For the Appellant: Mr. Anand Shankar Jha
For the Respondents: Mr. Rajkumar

JUDGMENT

AVM J. RAJENDRA, AVSM VSM (RETD.), MEMBER

1. The matter pertains to a Consumer Complaint filed by the Complainants/Respondents who purchased a Mahindra XUV300 manufactured by the Applicant herein alleging certain deficiencies in service. The learned District Consumer Disputes Redressal Forum, Papum Pare District, Yupia, Arunachal Pradesh partially allowed the Complaint vide order dated 31.03.2023 in Consumer Complaint No. CA (PP) 02/2020 finding deficiency in service against all the Opposite Parties (OPs) which includes Applicant and the Dealer. The Opposite Parties were directed to pay a consolidated amount of Rs.1,70,000 to the Complainant/ Respondent within next 30 days, failing which they were to pay an additional interest @ 12% on the said amount till the realization of the amount.

2. As against the District Forum, Itanagar dated order 31.03.2023, the OP filed an Appeal before the learned State Commission, Arunachal Pradesh. It is the contention of the Appellant/ OP that the learned State Commission, Itanagar, Arunachal Pradesh has not been in session for almost 10 months and there has been no effective hearing. While the Complainant is pressing for Execution, the Appell

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