IN THE NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSION AT NEW DELHI NC/FA/550/2013 (From the Order dated 21.06.2013 in CC No. 64/2012 of the State Consumer Disputes Redressal Commission, U.T. Chandigarh)

Triloki Nath Singla & Anr. … Appellants Versus ICICI Bank & Ors. … Respondents BEFORE:

HON'BLE MR. JUSTICE A. P. SAHI, PRESIDENT HON'BLE MR. BHARATKUMAR PANDYA, MEMBER Appeared at the time of arguments:

For Appellants : Ms. Sagun Srivastava, Advocate Mr. Arjun Garg, Advocate For Respondents : Mr. Sandeep Suri, Advocate PRONOUNCED ON: 01^st September 2025

ORDER

JUSTICE A.P. SAHI, PRESIDENT

1. The Complainants / Appellants are husband and wife, who availed of a housing loan facility from the Opposite Party Bank under an agreement dated 18.12.2006. The said loan was sanctioned and disbursed on 20.12.2006. The loan was for Rs. 1 Crore and as per the Complainants, the rate of interest was 10.25% with a repayment period of 120 months with an EMI of Rs. 1,33,539/-.

2. The Bank claimed interest at fluctuating rates which the Complainants allege was contrary to the guidelines of the Reserve Bank of India and was in excess of the amount agreed upon. On account of this dispute with regard to the ra