IN THE NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSION NEW DELHI FIRST APPEAL NO. 95 OF 2018 (Against the Order dated 09/11/2017 in Complaint No. 130/2016 of the State Commission Punjab)

WITH IA/5582/2022 (DIRECTIONS)

M/s. Jay Jay Shirts Pvt. Ltd. Appellant Versus Oriental Insurance Co. Ltd. & Anr. .... Respondents BEFORE:

HON'BLE AVM J RAJENDRA AVSM VSM (Retd) PRESIDING MEMBER HON'BLE MR. JUSTICE ANOOP KUMAR MENDIRATTA, MEMBER For Appellant(s): Mr. Manoj Yadav and Mr. Karan S. Negi, Advocates For Respondent(s): Mr. Mohit Arura, Mr. Paras Arora, Mr. Rajat Jain & Ms. Charu K., Advocates Dated : 08.01.2026

ORDER

Heard learned counsels for both the parties at length.

It is an admitted position that the Standard Fire & Special Perils Policy bearing No. 234001/11/2015/180 was issued by the Opposite Parties (OPs) in favour of the Complainant for the period 04.07.2014 to 03.07.2015. On 27.04.2015, an incident of fire had occurred resulting in damage and the Complainant allegedly suffering loss to the tune of Rs.49 lakhs. A claim was lodged with the OPs and the OPs appointed a Surveyor, to ascertain the claim. The surveyor conducted detailed evaluation of the loss reported and submitted his rep