IN THE NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSION NEW DELHI SECOND APPEAL NO. NC/SA/692/2025 (Against the Order dated 27.03.2025 in Appeal SC/9/FA/115/2025 of the State Consumer Disputes Redressal Commission Uttar pradesh)

WITH NC/IA/12657/2025 (EXEMPTION FROM DIM DOCUMENTS)

NC/IA/12655/2025 (STAY)

NC/IA/12656/2025 (CONDONATION OF DELAY)

JIBRIL S/o. IBRAHIM R/o VILLAGE PURE THAKURAIN MAJRA, PURE CHITAI, PO- GORIABAD TEHSIL-GAURIGANJ, DISTRICT-AMETHI-227405 UTTAR PRADESH. Petitioner(s)

Versus HDB FINANCIALSERVICES LTD NEW NO. 128/4F (OLD DOOR NO. 53A)

4TH FLOOR M N OFFICE COMPLEX PRIX ROAD, CHENNAI-660006 Respondent(s)

BEFORE:

HON'BLE DR. INDER JIT SINGH, PRESIDING MEMBER HON’BLE DR. JUSTICE SUDHIR KUMAR JAIN, MEMBER For the Appellant (s) : MR. MAIBAM N. SINGH, ADV. &

M R. KRISHNAKANTA, ADV.

For the Respondent(s) MR. RIZW AN, ADV. (V.C) &

MS. BHAMIKA VERMA, ADV.

Dated : 13.01.2026

ORDER

1.

Heard counsel for the appellant and counsel representing the other side. Challenge is to order dated 27.03.2025 of the State Com m ission vide which First Appeal filed by R-1 herein i.e., HDB Financial Services Ltd., was allowed, order of the District Commission was set aside and it was held that Consumer