Date of pronouncement:-19.01.2026 IN THE NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSION NEW DELHI CONSUMER COMPLAINT NO. 2683 OF 2018

1. MR. SHAILESH SRIVASTAVA

2. MRS. RUCHI SRIVASTAVA BOTH RESIDING AT:

A-903, APEX APARTMENT, SECTOR-45, GURGAON HARYANA-122002 ….. COMPLAINANT Versus VATIKA LIMITED HAVING ITS REGISTERED OFFICE AT VATIKA TRIANGLE, 4TH FLOOR, SUSHANT LOK PHASE I, BLOCK A, MEHRAULI - GURGAON ROAD HARYANA-122002. ....... OPP. PARTY BEFORE:

HON'BLE AVM J. RAJENDRA, AVSM VSM (RETD.), PRESIDING MEMBER HON'BLE MR. JUSTICE ANOOP KUMAR MENDIRATTA, MEMBER Appearance at the time of arguments:-

For the Complainant : Mr. Amit Bhagat & Ms. Arzoo Raj, Advocates.

For the Opposite Parties : Ms. Prerna Sharma, Advocate (VC)

JUSTICE ANOOP KUMAR MENDIRATTA, MEMBER

ORDER

1. In brief, Complainant No. 1 and 2, being husband and wife, jointly applied for allotment of a 3BHK flat at pre-launch stage in residential project, Vatika Turning Point in Sector 88B, Gurgaon, Haryana floated on behalf of opposite party (Vatika Ltd.), in the month of July, 2016. Since it was assured that the project is getting launched within a month and possession would be handed over within three years by August, 2019, an