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NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSION
Jonnalagadda Rajendra, President, Anoop Kumar Mendiratta, Member
The Director, Reliance Nippon Life Insurance Co. Ltd., Centre, 5th Floor, off. Western Express Highway, Santacruz (East), Mumbai - 400055 – Appellant
Versus
Bal Krishna Sharma – Respondent
| Table of Content |
|---|
| 1. consolidated review of multiple appeals regarding insurance policy mis-selling. (Para 1 , 2 , 3) |
| 2. facts regarding complaint initiation and policy terms are reviewed. (Para 4 , 5 , 6) |
| 3. contention differences in handling of policy terms and consumer protection are analyzed. (Para 10 , 11) |
| 4. court's rationale for adjudicating mis-selling and service deficiencies explored. (Para 12 , 14 , 16) |
| 5. issues of jurisdiction and the boundaries of appellate review clarified. (Para 17 , 19 , 21) |
| 6. final directions on refunds and impacted compensation addressed. (Para 22 , 23) |
ORDER
AVM J. RAJENDRA AVSM VSM (Retd), MEMBER
1. By this common order, we propose to dispose of 15 Second Appeals preferred by the Opposite Parties/Appellants, namely Reliance Nippon Life Insurance Co. Ltd, arising out of the common order dated 08.10.2024 passed by the learned State Consumer Disputes Redressal Commission, Chandigarh (State Commission) which upheld the District Consumer Disputes Redressal Commission- II, U.T. Chandigarh (“District Commission”) order dated 10.11.2023 partly allowing the complaint.
2. Details of the SAs covered in this order are as under:
3. Since the facts and questions of law
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