ORDER

DR. SUDHIR KUMAR JAIN, J

1. Cetty Vijaya (hereinafter referred to as “the patient”) was wife of the complainant/the appellant/Cetty Koteswara Rao (hereinafter referred to as “the appellant”). The patient was taking treatment of Kidney related disease i.e. CKD fifth stage from Seven Hills Hospital Visakhapatnam and was discharged with a direction to undergo hemodialysis thrice in a week. The patient had followed said instructions/advice of the doctors as a result of which her creatinine level was got controlled within two days. The patient was also taking herbal medicines for the last 1½ years as her Serum Creatinine level was high. The patient on advice of the doctor friends was referred to M/s Apollo Hospitals /the opposite party/the respondent (hereinafter referred to as ‘the respondent’) for second opinion. The serum creatinine was got controlled within two days. The patient was suggested to have hemodialysis