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2026 Supreme(Online)(NCDRC) 180

NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSION
A.P. Sahi, President, Bharatkumar Pandya, Member
New India Assurance Co. Ltd. – Appellant
Versus
M/s Ravi Plant Biotechnologies Ltd. – Respondent


Advocates:
For the Appellant:Mr. Ravi Bakshi, advocate
For the Respondent: NEMO

Table of Content
1. complaint filed regarding insurance compensation for damaged machinery. (Para 1 , 2 , 3)
2. arguments presented by both insurer and complainant regarding loss assessment. (Para 4 , 5 , 6)
3. court evaluates the significance of the surveyor's report in determining compensation. (Para 7 , 8 , 9)
4. conclusion reached by the court leading to the appeal's outcome. (Para 10)

ORDER

PER BHARATKUMAR PA ND YA. MEMBER

1.IHGFETDhCiBs appeal has been filed by the OP insurer against the order dated 05.01.2022 passed by the State Commission whereby State Commission allegedly committed an error in holding that the amount of compensation should be double the assessment made by the surveyor. The brief facts of the case are that the respondent/complainant purchased a round Drip Irrigation Pipe Machinery on 26.02.2014 at a cost of Rs.37,13,823/- and obtained a Marine Cargo Specific Voyage policy from the petitioner insurer to cover the entire insurance cover of the full consideration of the machinery paid by the complainant during transit. The truck in which the equipment was being transported met with an accident on 27.02.2014 during the transit and a police complaint was also registere

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