NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSION NEW DELHI REVISION PETITION NO. NC/RP/228/2018 (Against the Order dated 4th October 2017 in Appeal No. 433/2017 of the State Consumer Disputes Redressal Commission Chhattisgarh)

GENERAL MANAGER NORTHERN RAILWAY & ANR.

PRESENT ADDRESS - GENERAL MANAGERS OFFICE BARODA HOUSE , NEW DELHINEW DELHI,DELHI.

STATION INCHARGE, PRESENT ADDRESS - G.R.P. STATION FARIDABAD, NORTHERN RAILWAY, , DELHI ZONE .......Petitioner(s)

Versus K. JYOTI PRESENT ADDRESS - W/O. SHRI K. RADHAKRISHNA, R/O. 12/A, STREET ROAD NO. 54, ZONE-2, KHUSIRPAR SECTOR-11 BHILAI, TEHSIL AND , DISTRICT-DURG , CHHATISGARH , .......Respondent(s)

BEFORE:

HON'BLE AVM J. RAJENDRA AVSM VSM RETD. , PRESIDING MEMBER HON'BLE MR. JUSTICE ANOOP KUMAR MENDIRATTA , MEMBER FOR THE PETITIONER:

MR. SANJEEV KUMAR VERMA, ADVOCATE MR. M. KRISHNAKANTA, ADVOCATE FOR THE RESPONDENT:

APPEARANCE NOT MARKED DATED: 27/02/2026

ORDER

1. Heard the learned counsels for both the parties briefly.

2. The matter pertains to loss of a bag of the Complainant from the train while he was travelling in train No.18328 Chhattisgarh Express on 07.08.2015 from Meerut to Bhilai in Sleeper Coach No. S-12.

3. It is the specific allega