Date of pronouncement:- 06.04.2026 IN THE NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSION NEW DELHI CONSUMER COMPLAINT NO. 642 OF 2018 Rohini Balaji Goli W/o Late Sh. Balaji Dattatrya Goli R/o 11057/58, New Pacha Peth, Near Krishan Mandir, Solarpur – 413 005 ….. Complainant Versus Aditya Birla Sunlife Insurance Company Ltd.

Through its Managing Director/ Authorised Signatory Having its registered office at:-

One Indiabulls Centre, Tower 1, 16^th Floor, Also At:-

Aditya Birla Sunlife Insurance Company Ltd.

Through its Managing Director/ Authorised Signatory G Corp. Tech Park, 5^th & 6^th Floor, Kasar Wadavli, Ghodbunder Road, Thane — 400 601. ....... Opp. Party BEFORE:

HON'BLE AVM J. RAJENDRA, AVSM VSM (RETD.), PRESIDING MEMBER HON'BLE MR. JUSTICE ANOOP KUMAR MENDIRATTA, MEMBER Appearance at the time of arguments:-

For the Complainant : Mr. Tarun Johri, Advocate Mr. Ankur Gupta, Advocate For the Opposite Parties : Ms. Meenakshi Midha, Advocate Ms. Muskaan Garg, Advocate Mr. Gary Singh, Advocate Ms. Vartika Gupta, Advocate JUSTICE ANOOP KUMAR MENDIRATTA, MEMBER

ORDER

1. Present consumer complaint has been preferred by the complainant {wife of Deceased Life Assured (DLA) namely, Sh.Balaji Datta