IN T H E N A T IO N A L C O N SU M E R D ISPU T E S R E D R E SSA L C O M M ISSIO N , GFEDCBA N E W D E L H I R eserved on: 27.02.2026 Pronounced on: 07.04.2026 FIR ST A PPE A L N o 96 of 2017 (A gainst the order dated 01.12.2016 passed in C .C . N o. 15 of 2015 by the R ajasthan State C onsum er D isputes R edressal C om m ission, Jaipur)

M ahindra & M ahindra Ltd.

Through its M anager R egistered office at G atew ay B uilding A pollo B undar M um bai -400001 ... A ppellant V

1. K anaram Jat s/o Shri Suaram Jat A ged about 50 years R esident of V illage - H anutia Tehsil V ijay N agar A jm er - R ajasthan

2. N agaur A utom obiles Private Lim ited Through its M anaging D irector O ffice at - D A V C entenary School A darsh N agar, N asirabad R oad, A jm er (305001) R ajasthan

3. B. M anagatram &

C o.

T hrough its M anager B huj, G ujarat ....R espondents H O N ’BLE D R . IN D E R JIT SIN G H , PR E SID IN G M E M B E R H O N ’BLE JU ST IC E D R . SU D H IR K U M A R JA IN , M E M B E R For the A ppellant : M r. A nand Shankar Jha, A dvocate w ith M s. N andika K aushik, A dvocate For the R espondent N o.l: N one ex parte For the R espondent N o. 2: vide O rder dated 09.05.2024 For the R e