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2023 Supreme(Online)(Pat) 6435

PATNA HIGH COURT
The Chief Justice,Mr. Justice Partha Sarthy
M/s SCI India Limited – Appellant
Versus
The Bank – Respondent
CWJC/2222/2022



The Banking Ombudsman is required to provide a fair and reasonable opportunity of being heard to the parties before passing an order.

Headnote:

BANKING - Banking Ombudsman - Quashing of order - Banking Ombudsman passed an order without providing an opportunity of being heard to the petitioner - Order quashed and set aside - Matter remanded back to the Banking Ombudsman for fresh consideration after providing an opportunity of being heard to the petitioner.

Fact of the Case:

The petitioner, M/s SCI India Limited, filed a writ petition in the Patna High Court challenging an order passed by the Banking Ombudsman, Reserve Bank of India. The petitioner had filed a complaint with the Banking Ombudsman alleging that the respondent bank had charged excessive interest on its loan account. The Banking Ombudsman dismissed the complaint without providing an opportunity of being heard to the petitioner.

Finding of the Court:

The High Court quashed and set aside the order passed by the Banking Ombudsman on the ground that the petitioner was not given an opportunity of being heard before passing the order. The Court held that the Banking Ombudsman is required to provide a fair and reasonable opportunity of being heard to the parties before passing an order.

Issues: Whether the Banking Ombudsman can pass an order without providing an opportunity of being heard to the parties.

Ratio Decidendi: The Banking Ombudsman is required to provide a fair and reasonable opportunity of being heard to the parties before passing an order. The Banking Ombudsman cannot pass an order without providing an opportunity of being heard to the parties.

Final Decision: The High Court quashed and set aside the order passed by the Banking Ombudsman and remanded the matter back to the Banking Ombudsman for fresh consideration after providing an opportunity of being heard to the petitioner.

IN THE HIGH COURT OF JUDICATURE AT PATNA

Civil Writ Jurisdiction Case No.2222 of 2022

======================================================

M/s SCI India Limited D.N. Singh Road, Bhagalpur through its Manager Sri

Pramod Kumar Tiwary, Son of Late Hridayanand Tiwary, Resident of Road

No. 15E, P.S. - Rajeev Nagar, Town and District - Patna.

... ... Petitioner/s

Versus

1.

The Bank of Baroda Banking Company constituted under the Banking

Companies (Acquisition and Transfer of undertakings) Act, 1970 having its

head office at Mandvi, Baroda through its Managing Director.

2.

The Bank of Baroda, Main Branch, Fraser Road, Patna.

3.

The Assistant General Manager, Bank of Baroda, Main Branch, Fraser Road,

Patna.

4.

The Banking Ombudsman, Reserve Bank of India, South Gandhi Maidan,

Patna.

... ... Respondent/s

======================================================

Appearance :

For the Petitioner/s

:

Mr. P.K.Shahi, Sr. Advocate

Mr. Vikas Kumar, Advocate

For the Respondent No.1 to 3 : Mr. Vivek Prasad, Advocate

For the Respondent No.4 : Mr. Amit Prakash, Advocate

======================================================

CORAM: HONOURABLE THE CHIEF JUSTICE

and

HONOURABLE MR. JUSTICE PARTHA SARTHY

ORAL ORDER

(Per: HONOURABLE THE CHIEF JUSTICE)

3

03-01-2023

Petitioner has prayed for the following relief(s):

“a. For quashing of order dated 2nd

December, 2021 passed by the Banking Ombudsman,

Reserve Bank of India in Complaint No.

202122012011634 by which whereby and where under

it was observed that bank was follows extent banking

norms and there is no deficiency observed on part of

bank, accordingly the complaint is being closed U/c

13(1) (a) of BOS, 2006 as it is not on ground of Clause-

8 BOS, 2006.

b. For direction to respondent Bank of India

Patna High Court CWJC No.2222 of 2022(3) dt.03-01-2023

2/3

hereinafter to be referred as "Bank" to charge interest at

base rate from 01.04.2016 till date of liquidation of

loan due to prohibition law imposed by the State

Government.

c. For direction to respondent Bank to

refund excess of Interest including penal interest paid

by petitioner in the light of extraordinary circumstances

mentioned in the writ application.

d. For direction to refund a sum of Rs.

8,72,100/- with interest which has been charged by the

Bank on account of Bank Guarantee.

e. For any other relief/reliefs to which the

petitioner is found entitled to.”

Having heard learned counsel for the parties, we

dispose of the present petition on the following mutually and

agreeable terms:

(a) For the reason that petitioner was never show

caused nor heard prior to the passing of the impugned order dated

02.12.2021 (Annexure-1) passed by the Banking Ombudsman,

Reserve Bank of India in Complaint No. 202122012011634, the

same is quashed and set aside;

(b) Petitioner shall make himself available in the

office of respondent No.4, namely the Banking Ombudsman,

Reserve Bank of India, South Gandhi Maidan, Patna on

16.01.2023 at 10.30 a.m. on which date opportunity shall be

afforded to the petitioner to place on record material in support

Patna High Court CWJC No.2222 of 2022(3) dt.03-01-2023

3/3

of his case;

(c) Parties shall fully cooperate in the

proceedings;

(d) The said respondents shall pass a reasoned

and speaking order in accordance with law preferably within a

period of two months thereafter;

(e) Liberty reserved to the parties to agitate the

issue, should the need so arise subsequently.

The instant petition stands disposed of in the

aforesaid terms.

Interlocutory application(s), if any, shall also stand

disposed of.

Saurabh/P.K.P.

(Sanjay Karol, CJ)

( Partha Sarthy, J)

U

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