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IN THE HIGH COURT OF PUNJAB AND HARYANA AT CHANDIGARH
ANUPINDER SINGH GREWAL, DEEPAK MANCHANDA, JJ
Federal Bank Ltd. – Appellant
Versus
National Consumer Disputes Redressal Commission and others – Respondent
| Table of Content |
|---|
| 1. common questions law in cwp no.1138 and cwp no.1141. (Para 2) |
| 2. petitioner bank's obligations and respondent's complaint. (Para 3) |
| 3. negligence of bank in executing duties. (Para 5) |
| 4. definition of 'consumer' under consumer protection act. (Para 6 , 7 , 8) |
| 5. court's findings upheld. (Para 9 , 10) |
IN THE HIGH COURT OF PUNJAB AND HARYANA AT CHANDIGARH Reserved on 10.07.2025 Date of decision: 30.09.2025 (1) CWP No.1138 of 2025 (O&M)
Federal Bank Ltd. ... Petitioner versus National Consumer Disputes Redressal Commission and others ... Respondents AND (2) CWP No.1141 of 2025 (O&M)
Federal Bank Ltd. ... Petitioner versus National Consumer Disputes Redressal Commission and others ... Respondents CORAM: HON'BLE MR. JUSTICE ANUPINDER SINGH GREWAL HON'BLE MR. JUSTICE DEEPAK MANCHANDA Present: Mr. Shubham Pabbi, Advocate, for the petitioner.
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ANUPINDER SINGH GREWAL, J.
As common questions of law and facts are involved in these two writ petitions, they are being disposed of together by this judgment. For reference, facts are being taken from CWP No.1138 of 2025.
2. The petitioner-Bank has impugned the order dated 02.04.2024 (Annexure P-10) passed by the National Consumer Disput
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