SUPREME COURT
, J, , CJ
Lourdes Society Snehanjali Girls Hostel – Appellant
Versus
M/s Neycer India Ltd. – Respondent
| Table of Content |
|---|
| 1. defective tiles lead to consumer complaint. (Para 2 , 3 , 4 , 10 , 22) |
| 2. commercial vs. charitable institution definition under law. (Para 12 , 19 , 20 , 24) |
| 3. court examines legal status as consumer. (Para 13 , 14 , 15 , 17) |
1. Leave granted.
3. The brief facts of the case in nutshell are as under:
The appellant no. 1 - Lourdes Society Snehanjali Girls Hostel is a society registered under the Societies Registration Act vide society registration no. Guj / 525 / Surat and also a trust registered, vide its Trust registration no. F / 430 / Surat. The appellant - Society is a charitable institution running a girls hostel at Surat for the benefit of Adiwasi children. On 02/02/2000, the appellant - Society purchased vitrified glazed floor tiles from respondent no. 5 (since deleted from the array of parties vide Court's order dated 01/04/2015) who was a local agent of respondent no. 1 - Company for a sum of Rs.4,69,579/-. The said tiles, after its fixation in the premises of the hostel, gradually developed black and white spots. The appellant no. 1 wrote several letters to respondent no. 4 i.e., Sales Executive of respondent no. 1 - company, informing about the inferior a
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