SUPREME COURT
Judge, J
New India Assurance Company Limited v. Hilli Multipurpose Cold Storage Private Limited
| Table of Content |
|---|
| 1. overview of the jurisdiction of the national consumer disputes redressal commission. (Para 1 , 2 , 4 , 5) |
| 2. importance of adherence to statutory timelines. (Para 3 , 11) |
| 3. details on the complaint concerning deficiency in service. (Para 6 , 12) |
| 4. analysis of mandatory time limits for submissions. (Para 10 , 13 , 14) |
| 5. final outcomes and directions regarding referrals. (Para 27 , 28 , 29 , 30) |
1. These matters arise out of a consumer dispute in Consumer Complaint No. 52 of 2013 on the file of the National Consumer Disputes Redressal Commission.
2. S.9 of the Consumer Protection Act, 1986 (hereinafter being referred to as 'the Act') provides for the constitution of for a (hereinafter called 'ADJUDICATORY BODIES') at three levels, District, State and National, to settle consumer disputes, (Consumer dispute is a defined expression under S.2(e) of the Act
“consumer dispute” means a dispute where the person against whom a complaint has been made, denies or disputes the allegations contained in the complaint.”).
3. S.21 of the Act confers the National Commission with both original and appellate jurisdictions.
4. In the instant batch of cases, we are concerned with the
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