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2025 Supreme(Online)(SC) 10627

SUPREME COURT
A.M. Khanwilkar, Dinesh Maheshwari, JJ
Virender Singh v. Darshana Trading Co.
Special Leave Petition No. 1234 of 2020



Advocates:
For the Appellants/Petitioners: Mr. X, Ms. Y
For the Respondents: Mr. Z, Ms. W

Determination of 'consumer' status hinges on the purpose of purchase, with commercial endeavors not qualifying if purely for self-employment.

Headnote:This judgment addresses the petitioner's challenge to the National Commission's order that upheld the State Commission's dismissal of his consumer complaint, based on the claim that he was not a 'consumer' per S.2(1)(d) of the Consumer Protection Act, 1986. The court clarified that the definition of 'consumer' does not include individuals purchasing goods for commercial purposes. However, it acknowledged that if goods are purchased strictly for 'self-employment', then they could fall under the consumer definition, with determinations based on individual case facts. The ruling emphasized that the petitioner's significant commercial activities indicated that the purchase was not purely for self-employment, leading to the dismissal of the petition.

Table of Content
1. petitioner challenged order on 'consumer' status. (Para 1 , 2)
2. clarification of 'self-employment' versus 'commercial purpose'. (Para 3 , 4 , 5)
3. petition dismissed due to jurisdictional grounds. (Para 6)

1. The petitioner before this Court has challenged the order passed by the National Consumer Disputes Redressal Commission [in short, "the National Commission"] dated 16.01.2020, by which the order of the State Consumer Disputes Redressal Commission, Uttar Pradesh [in short, "the State Commission"] has been upheld and the complaint of the petitioner has been dismissed on the ground that he was not a 'consumer' as defined under S.2(l)(d) of the Consumer Protection Act, 1986 (in short, "the Act").

2. The brief facts of the case are that the petitioner had purchased a machine viz. Model MPS GD 1212-300W HSLC Series Laser Cutting Machine and Bending Machine, by which the manufacturing of die could be done at cheaper cost and with more precision. As there were defects in the machine and it could not even become operational, a complaint was filed by the petitioner before the State Commission, wherein the preliminary objection raised was that since the machine was purchased purely for commercial purposes, therefore, the complainant is not covered under the definition of a 'consumer' in terms of the Act and therefore, the complaint itself was not maintainable. This objection found favour with the State Commission and the petitioner's complaint was dismissed.

3. As has already been stated above, these findings of the State Commission have also been reiterated by the National Commission in its order dated 16.01.2020. The petitioner now urges before this Court that he is a consumer for the reason that although the machine was used, in a manner of speaking, for commercial purposes, but by and large the machine was used only for the purposes of self - employment. Therefore, he would be covered under the explanation given in S.2(1)(d) of the Act of 1986. In other words, argue that since the machine was used for self - employment, it cannot be called 'commercial purpose'. He would also rely upon a Judgment of this Court in Paramount Digital Colour Lab and Ors. v. Agfa India Private Limited and Ors. /i>. reported in (2018) 14 SCC 81 . Paragraphs 12 and 17 of the said Judgment are reproduced as under : -
"12. In this case, since the appellants have purchased the machine, S.2(1)(d) of the Act is applicable. "Consumer" as defined under S.2(1)(d) of the Act does not include a person who obtains goods for a "commercial purpose". The Explanation supplied to S.2(1)(d) clarifies that "commercial purpose" does not include use by a person of goods bought and used by him and services availed by him exclusively for the purposes of earning his livelihood by means of "self - employment". If both these provisions are read together, it leads to the conclusion that if a person purchased the goods for consideration not for any commercial purpose, but exclusively for the purposes of earning his livelihood by means of "self - employment", such purchaser will come within the definition of "consumer". If a person purchases the goods for a "commercial purpose" and not for the purposes of earning his livelihood by means of "self - employment", such purchaser will not come within the definition of "consumer". It is therefore clear, that despite "commercial activity", whether a person would fall within the definition of "consumer" or not would be a question of fact in every case. Such question of fact ought to be decided in the facts and circumstances of each case."

4. In the facts of the above case, this Court was of the opinion that though the machine purchased had a commercial purpose, yet it was used for "self - employment" considering that the use of the machine was by the consumer and the size of his business.

5. What is important here is that if the machine is purchased for self - employment purposes, it cannot be categorized as "commercial


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