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2025 Supreme(Online)(SCDRC) 653

STATE CONSUMER DISPUTES REDRESSAL COMMISSION
MRS. PADMA PANDEY, PRESIDING MEMBER, MR. RAJESH KUMAR ARYA, MEMBER
HDFC LIFE INSURANCE CO. LTD – Appellant
Versus
MRS. MOHINDERJIT KAUR – Respondent


Advocates:
For the Appellants/Petitioners: Ms.Monika Thatai
For the Respondents: Sh.R.S.Sohi

Table of Content
1. consumer complaint regarding insurance claim (Para 2 , 3 , 4)
2. appeal against district commission's order (Para 5 , 6)
3. arguments on policy terms and conditions (Para 8 , 9 , 10)
4. court's reliance on legal precedents (Para 11 , 12)
5. justification of awarded compensation (Para 13 , 14)
6. dismissal of appeal and order confirmation (Para 15 , 16 , 17 , 18)

PER PADMA PANDEY, PRESIDING MEMBER

This appeal is directed against the order dated 05.06.2024, rendered by the District Consumer Disputes Redressal Commission-I, U.T. Chandigarh (hereinafter to be referred as “the Ld. District Commission”), vide which, it partly allowed the complaint bearing No.CC/234/2021 by directing the Opposite Parties No.1 (appellant herein) as under ;

(i) to pay 55,74,355/- to the complainant alongwith interest @ 9% per annum from the date of repudiation of the claim i.e. 19.2.2021 onwards.

(ii) to pay 30,000/- to the complainant as compensation for causing mental agony and harassment;

(iii) to pay 10,000/- to the complainant as costs of litigation.

This order be complied with by OP-1 within forty five days from the date of receipt of its certified copy, failing which, the payable amounts, men

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