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STATE CONSUMER DISPUTES REDRESSAL COMMISSION
JUSTICE SUNITA YADAV, DR. MONIKA MALIK, JJ
STATE BANK OF INDIA – Appellant
Versus
KUBERCHAND JAIN – Respondent
| Table of Content |
|---|
| 1. unauthorized withdrawal from bank account. (Para 2 , 3 , 4) |
| 2. bank's defense regarding atm card usage. (Para 5 , 6) |
| 3. district commission's order on compensation. (Para 7) |
| 4. arguments for and against the district commission's decision. (Para 8 , 9) |
| 5. court's analysis of atm transactions. (Para 11 , 12) |
| 6. principle on cardholder's responsibility. (Para 13) |
| 7. errors in district commission's findings. (Para 14 , 15 , 16) |
| 8. complexity of fraud cases and jurisdiction. (Para 17 , 18) |
| 9. commission's conclusion on district commission's error. (Para 19) |
| 10. appeal allowed; complaint dismissed. (Para 20) |
ORDER
(Passed On 13.06.2025)
Per Say Justice Sunita Yadav, President The opposite party/appellant has filed this appeal against the order dated 19.01.2022 passed by the District Consumer Disputes Redressal Commission, Chhindwara (for short ‘District Commission’) in C.C.No.157/2018 whereby the complaint filed by the complainant/respondent has been allowed.
2. Facts of the case in short are that the complainant and his wife are having a joint savings bank account no.10545036760 with the opposite party bank with ATM card facility. His ATM Card number is 4591150105276729 by which h
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