SC/30/FA/26/2024 BEFORE THE GOA STATE CONSUMER DISPUTES REDRESSAL COMMISSION, PANAJI-GOA In the matter of First Appeal 26 of 2024 in Consumer Complaint 66 of 2022.

Before: Adv. Mrs. Varsha R. Bale, Officiating President Adv. Ms. Rachna Anna Maria Gonsalves, Member SBI Cards & Payment Services Ltd., Un Unit 401 & 402, 4th Floor, Aggarwal Millennium Tower, E 1, 2, 3, Netaji Subhash Place Wazirpur, New Delhi. 110034. ..…Appellant V.

Mr. Suresh Iyyappan, s/o Mr. S. Iyyappan, Residing at 304, La Gomera, Mathias Ocean Park Residency, Dona Paula, Goa. 403004. .....Respondent Adv. Shri C. Crasto present for Appellant.

Adv. Shri Parimal Redkar present for Respondent.

DATE: 24/04/2025 JUDGMENT [per Adv. Mrs. Varsha R. Bale, Officiating President

1. This Appeal is directed against the Judgment & Order dated 15/12/2023 passed by the District Consumer Disputes Redressal Commission, North Goa, (The ‘District Commission’ for short) in Consumer Complaint No. 66/2023. The Appellant was the Opposite Party (‘OP’ for short) and the Respondent was the Complainant in the said Complaint. Parties shall hereinafter be referred to as per their status in the said Complaint.

2. The said complaint was filed with a p