BEFORE THE STATE CONSUMER DISPUTES REDRESSAL COMMISSION AT PUDUCHERRY Dated this the 26^th day of February 2025 FIRST APPEAL No.07/2024 Siva Raj.D, S/o.Dhanaraj, Presently residing at No.89, 3^rd Cross Street, S.S.Nagar, Uruvaiyar, Villianur, Puducherry-605 110.

Earlier residing at No.74, Nanamedu Street, Pooranankupam Post, Thavalakuppam, Puducherry-605 007.

... Appellant/Complainant Vs

1. DTDC Courier & Cargo Limited, (now renamed as DTDC Express Limited)

Bangalore, a registered company represented By its Managing Director, Having its Registered Office at DTDC House, No.3, Victoria Road, Bangalore-560 047.

2. . DTDC Courier & Cargo Limited, (now renamed as DTDC Express Limited)

Puducherry, rep.by its Authorised Signatory Having its Franchise Office at Pudcuherry No.241, Maraimalai Adigal Salai, Orleanpet, Puducherry-605 005.

3. Indian Bank, Mudaliarpet Branch, Rep. by its Manager, No.69/70, Cuddalore Road, Mudaliarpet, Puducherry.

4. Indian Bank, Jaya Nagar Branch, Rep. by its Manager, No.72, 1st Floor, 27th Cross, 8th C Main Jaya Nagar, 4th Block, Bangalore-560 001.

… Respondents/Opposite parties (On appeal against the order passed by the District Consumer Disputes Redressal Commission, Pu