BEFORE THE STATE CONSUMER DISPUTES REDRESSAL COMMISSION AT PUDUCHERRY Dated this the 26^th day of February 2025 FIRST APPEAL No.11/2024 Gajalakhsmi Rep. by Samicannou Gilbert Aroquiasamy No.39 & 40, 2^nd Floor, Singapore Avenue, Muthyrayarpalayam Road.

Moolakulam, Puducherry-605010.

.. Appellant/Complainant Vs

1. IDFC First Bank Ltd, 4^th Floor, 401 – 407, A -Wing, Technopolis Knowledge Park, Mahakali Caves Road, Andheri(E)

Mumbai – 400 093

2. IDFC First Bank Ltd No.40A,Vivek Akert, Vallalar Salai, 45 Feet Road, Puducherry– 605011.

.. . Respondent/Opposite parties (On appeal against the order passed by the District Consumer Disputes Redressal Commission, Puducherry in CC No.05/2021 dated 22.08.2023)

CC No.05/2021 Gajalakhsmi Rep. by Samicannou Gilbert Aroquiasamy No.39 & 40, 2^nd Floor, Singapore Avenue, Muthyrayarpalayam Road.

Moolakulam, Puducherry-605010.

.. Appellant/Complainant Vs

1. IDFC First Bank Ltd, 4^th Floor, 401 – 407, A -Wing, Technopolis Knowledge Park, Mahakali Caver Road, Andheri(E)

Mumbai – 400 093

2. IDFC First Bank Ltd No.40A,Vivek Akert, Vallalar Salai, 45 Feet Road, Puducherry– 605011 .. . Respondent/Opposite parties BEFORE:

DR.S.SUNDARAVADIVELU, PRESIDING MEMBER TMT.S. OUMASAN