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2025 Supreme(Online)(SCDRC) 7798

STATE CONSUMER DISPUTES REDRESSAL COMMISSION
NAVAL KISHOR PRASAD SINGH – Appellant
Versus
CHIEF BRANCH MANAGER STATE BANK OF INDIA & ORS – Respondent


Petitioner Advocates:SHRI HARSHAD VYAS ,Respondent Advocate: R-1, 2 & 4 Shri N. K. Shrivastava/R-3 & 5 Smt Shilpa Pathak Upadhyay

FA/2024/311

79996 nkpsinghcsphcl@gmail.com Subsidiaries "SBI cards and payment services limited (SBICPSL) is a subsidiaries of State Bank of India wherein State Bank of India holds 69.51% stake. SBI cards and payment service limited is a non-banking financial company."

Revision Petition No. 3333/2013, HDFC Bank Limited Vs. Jesna Jose, WP(C)28823/2017 & 28824/2017, Tony Enterprises Vs. Reserve Bank of India & Cherian C. Karippaparamapil and others.

"SBI cards and payment services limited (SBICPSL) is a subsidiaries of State Bank of India wherein State Bank of India holds 69.51% stake. SBI cards and payment service limited is a non-banking financial company."

Limited Liability of a Customer (a) Zero Liability of a Customer

6. A Customer ’s entitlement to Zero Liability shall aries where the unauthorised transaction occurs in the following events.

(i)contributory fraud/negligence/deficiency on the part of the bank (irrespective of whether or not the transaction is reported by the customer)

(ii) Third party breach where the deficiency lies neither with the bank nor with the customer but lies elsewhere in the system and the customer notifies the bank within three working days of receiving the

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