IN THE DELHI STATE CONSUMER DISPUTES REDRESSAL COMMISSION Date of Institution: 13.03.2023 Date of Hearing: 06.08.2024 Date of Decision: 19.12.2024 FIRST APPEAL NO.-105/2023 IN THE MATTER OF PUNJAB NATIONAL BANK THROUGH ITS BRANCH MANAGER, 102, BLOCK-AG, SANJAY GANDHI TRANSPORT NAGAR DELHI-110042.

(Through: Mr. Nitin Garg, Advocate)

…Appellant VERSUS SH. NASIR ALI, S/O. SH. NAZAR ALI, R/O. H.NO. L-526, STREET NO. 6, SUNDER NAGRI, DELHI – 110 093.

(Through: Mr. Nadeem, Advocate)

…Respondent CORAM:

HON’BLE JUSTICE SANGITA DHINGRA SEHGAL (PRESIDENT)

HON’BLE MS. PINKI, MEMBER (JUDICIAL)

Present: Mr. Nitin Garg, counsel for the appellant (Enrl.No.

D/644/07 Email: nitin.garg@knowlex.in, Mob: 9958986363).

Mr. Nadeem, counsel for the Respondent (Enrl.No.

D/10566/22 Email: rk7235517@gmail.com Mob: 8130828648).

PER : HON’BLE JUSTICE SANGITA DHINGRA SEHGAL, PRESIDENT JUDGMENT

1. The facts of the case as per the District Commission record are as under:

“a) The case of the Complainant as revealed from the record is that he is having a savings account with Opposite Party bearing No. 4991000100001067 which was linked with his mobile phone No. 9213667048. On 24-25 February, 2021, Rs. 29295/- has been transferre