IN THE DELHI STATE CONSUMER DISPUTES REDRESSAL COMMISSION Date of Institution: 22.08.2022 Date of Hearing: 24.07.2024 Date of Decision: 22.11.2024 FIRST APPEAL NO.-141/2022 IN THE MATTER OF FIITJEE LTD., 29-A, KALU SARAI, SARVPRIYA VIHAR, NEW DELHI – 110016 THROUGH IT’S A.R.

SH. SHIV CHARAN …Appellant (Through: RG LAWZ, Advocates & Consultants)

VERSUS SMT. SANGEETA GOYAL W/o SH. SUNIL GOYAL, R/o B-50, SECTOR-14, NOIDA - 201301 ….Respondent (Through: Ms. Tanya Raizada, Advocate CORAM:

HON’BLE JUSTICE SANGITA DHINGRA SEHGAL, PRESIDENT HON’BLE Ms. PINKI, MEMBER (JUDICIAL)

HON’BLE Mr. J.P. AGRAWAL, MEMBER (GENERAL)

Present: Ms. Musarrat, Counsel for Appellant (Enrl. No. D-9452/2023, Email : officecofrqlaws@gmail.com, Mob No. 9810910312).

Ms. Tanya Raizada, Counsel for Respondent (Ph. No. 8376899834, email ID: tanyaraizada1994@gmail.com & Enrl.

No. D/5986/2017).

PER: MR. J.P. AGRAWAL, MEMBER (GENERAL)

JUDGMENT

1. The facts of the case as per the District Commission record are:

“1.Facts of the Case as pleaded by Complainant are:-

Complainant‟s daughter got enrolled in a 02 year programme with FIITJEE(OP-1) on 29.01.2008, while she was preparing for her Class X Board Exam.

2. It is stated that at the