IN THE DELHI STATE CONSUMER DISPUTES REDRESSAL COMMISSION Date of Institution: 19.05.2017 Date of hearing: 18.07.2024 Date of Decision: 29.11.2024 COMPLAINT CASE NO.- 933/2017 IN THE MATTER OF MR. SANJAY SHARMA (DECEASED), THROUGH LR’S

1. MS. SAIRA SHARMA D/O LATE MR. BASANT LAL SHARMA, 2. MS. LALITA SHARMA, S/O LATE MR. BASANT LAL SHARMA, 3. MR. MITTER SAIN SHARMA, S/O LATE MR. BASANT LAL SHARMA ALL RESIDING AT:

D-99, GROUND FLOOR, MANSAROVAR, GARDEN, NEW DELHI – 110015.

(Through: Mr. Bhaskar Tiwari, Advocate)

…Complainant VERSUS IFFCO-TOKIO GENERAL INSURANCE CO. LTD., REGISTERED OFFICE:

IFFCO SADAN, C-1, DISTRICT CENTRE, SAKET, NEW DELHI – 110017.

ALSO, AT:

CUSTOMER SERVICE CENTRE:

UNIT NO. A & B4, 3^RD FLOOR, TDI CENTRE, JASOLA, NEW DELHI – 110025.

(Through: Mr. Deepak Kumar Vijay & Ms.

Neeru Sharma, Advocates)

… Opposite Party CORAM:

HON’BLE JUSTICE SANGITA DHINGRA SEHGAL (PRESIDENT)

HON’BLE MS. PINKI, MEMBER (JUDICIAL)

Present: Ms. Saira Sharma, LR of the Complainant.

None for the OP.

PER: HON’BLE JUSTICE SANGITA DHINGRA SEHGAL, PRESIDENT JUDGMENT

1. The present complaint has been filed by the Complainant before this commission alleging deficiency of service and unfair trade practice on the Opp