STATE CONSUMER DISPUTES REDRESSAL COMMISSION PUNJAB, DAKSHIN MARG, SECTOR 37-A, CHANDIGARH Date of Institution : 30.12.2022 Reserved on : 28.02.2024 Date of Decision : 12.04.2024 InterGlobe Aviation Limited (wrongly referred/named as ‘Indigo Airlines’ in the Complaint by the Complainant, the Respondent No.1 herein), registered office at: Central Wing, Ground Floor, Thapar House, 124, Janpath, New Delhi-110001, through its Authorized Representative Mr. Anmol Sood.

…..Appellant/Opposite Parties No.1 & 2 Versus

1. Dushyant Ohri aged 46 years, S/o Late Sh. Bhupinder Ohri, resident of House No.36, Saraswati Vihar, Hoshiarpur, Punjab-

146001.

…..Respondent No.1/Complainant

2. M/s Make My Trip (India) Private Limited, Tower A, SP Infocity, 243, Udyog Vihar, Phase-1, Gurugram-16. …..Respondent No.2/Opposite Party No.3 Appeal under Section 41 of the Consumer Protection Act, 2019 to challenge the impugned order dated 19.07.2022 passed by the District Consumer Disputes Redressal Commission, Hoshiarpur in C.C. No.73 of 2020.

Quorum:-

Hon’ble Mrs. Justice Daya Chaudhary, President Present:-

For the Appellant : Sh. Rohan Mittal, Advocate For Respondent No.1 : Ms. Vibha Nagar, Advocate for Sh. Ashish Nag