AFR / NAFR CHHATTISGARH STATE CONSUMER DISPUTES REDRESSAL COMMISSION PANDRI, RAIPUR Date of Institution: 01/02/2024 Date of Final Hearing: 16/07/2024 Date of Pronouncement: 08/08/2024 APPEAL No.- FA/24/63 IN THE MATTER OF :

Branch Manager, The Oriental Insurance Co. Ltd., Branch Office: Hotel Laxman Avenue Building, JAGDALPUR Dist. BASTAR (C.G.) … O. P. No.1 /Appellant Through: Shri Shishir Bhandarkar, Advocate Vs.

1. Tiwari Sethi, S/o. Late Shri Kangalu Sethi, R/o. Vora Camp, Ward No.04, Kirandul, Dantewada, Dist. DAKSHIN BASTAR (C.G.) … Complainant/Respondent No.1 Through: Shri Abhijit Singh Tomar, Advocate

2. Shri M.A. Rawani, R/o. Ashiyana, Sector-01, Kailash Residency, Meera Datar Road, Shankar Nagar, Raipur, Dist. RAIPUR (C.G.) … O.P. No.2/Respondent No.2 Through: Ex-parte.

CORAM: -

HON’BLE SHRI JUSTICE GAUTAM CHOURDIYA, PRESIDENT HON’BLE SHRI PRAMOD KUMAR VARMA, MEMBER PRESENT: -

Shri Shishir Bhandarkar, Advocate for the appellant.

Shri Abhijit Singh Tomar, Advocate for respondent No.1.

Proceeded ex-parte against respondent No.2 vide order dated 18.06.2024.

O RDE R

PER: - JUSTICE GAUTAM CHOURDIYA, PRESIDENT This appeal, filed under Section 41 of the Consumer Protection Act

2019 (herein