2025 Supreme(Online)(SCDRC) 20455
STATE CONSUMER DISPUTES REDRESSAL COMMISSION
DEVENDER – Appellant
Versus
M/S KAUSHIK CEMENT STORE AND OTHERS – Respondent
SC/6/A/1373/2017
STATE CONSUMER DISPUTES REDRESSAL COMMISSION,
HARYANA Panchkula
Date of Institution:14.11.2017
Date of final hearing:03.05.2023
Date of pronouncement:26.05.2023
FIRST APPEAL No.1373 of 2017
IN THE MATTER OF:
Devender son of Sube Singh resident of Patti Brahmanan, Tehsil Ganaur and District Sonipat.
.….Appellant
Through counsel Mr. Vikash Lochab, Advocate
Versus
1. M/s Kaushik Cement Store, Railway Road, Kaushik Chowk, Ganaur, District Sonipat, through its Prop. Ajit Kaushik.
….Respondent No.1
Proceeded against ex-parte
2. M/s Binani Cement Ltd. Corporate Office at Merecantile Chambers, 12, JN Heredia Marg, Ballard Estate, Mumbai-400001 India through its Managing Director.
3. M/s Binani Cement Ltd., works (factory) at post office Binani Gram, Tehsil pindwra-307031 Distt. Sirohi, Rajasthan through its General Manager.
…..Respondents No.2 & 3
Through counsel Mr. Ammish Goyal, Advocate
CORAM: S.C. Kaushik, Member.
Present:- Mr. Vikash Lochab, counsel for the appellant.
Respondent No.1 already proceeded against ex-parte.
Mr. Ammish Goyal, counsel for respondents No.2 & 3.
O R D E R
S.C. KAUSHIK, MEMBER:
The brief facts giving rise for disposal of the present case are that on 08.10.2014, the complainant had purchased 30 bags of Binani cement from opposite party No.1 (‘OP No.1’) @ Rs.265/- per bag alongwith other building material for construction of temple premises and paid an amount of Rs.7950/-. It was alleged that it was found that there was no strength power in the cement and complainant got tested the said cement from DCRUST, Murthal and it was reported that the strength of the cement was below standard. It was further alleged that due to inferior quality of cement supplied by OP No.1, the building of temple has been damaged and the complainant suffered a loss to the tune of Rs.82,030/-. Thereafter, complainant requested the OPs to compensate him for supplying of inferior quality of cement, but of no use. Hence, there was deficiency in service on the part of Ops.
2. Notice of the complaint was issued to the Ops, upon which they appeared and filed their joint written version by submitting therein that the complaint was not maintainable; complainant has no locus standi and complainant is estopped by his own act and conduct etc. On merits, it was submitted that the engineer of OPs had gone to the alleged spot but the complainant did not co-operate with the engineer of OPs. It was further submitted that even the engineer of OPs was not allowed to check the material nor he was allowed to take samples of the concrete used at the spot. The engineer of OPs asked the complainant to supply him the sample of cement but he did not supply the same. It was further submitted that the loss, if any, was due to the fault by the construction team and use of wrong mixture of building material. There was no defect in the cement supplied by the OPs to the complainant. Finally, it was submitted that there was no deficiency in service on the part of Ops.
3. The District Consumer Disputes Redressal Forum, Sonepat (now “learned District Commission’) after taking into consideration the material available on record, allowed the complainant vide order dated 09.10.2017 and directed the Ops as under:-
“Accordingly, we hereby direct the respondents to compensate the complainant by providing 150 bags of cement of 43 grade free of cost for spiritual purposes i.e. for the construction of building of temple. The respondents are directed to make the compliance of this order within 45 days from the date of passing of this order, failing which, after expiry of 45 days they shall pay Rs.50/- pe