2025 Supreme(Online)(SCDRC) 22926
STATE CONSUMER DISPUTES REDRESSAL COMMISSION
1.The Manager Indian Overseas Bank Kovai Pudur Branc Coimbatore 641 042. And Another – Appellant
Versus
J.Sankara Narayanan S/o. Jegannathan Door No.6/16 Vivekanandhar Street Sundakamuthur Coimbatore 641 010. – Respondent
SC/33/A/19/2020
IN THE STATE CONSUMER DISPUTES REDRESSAL COMMISSION, CHENNAI
BEFORE : Hon’ble Thiru Justice R. SUBBIAH PRESIDENT
F.A.NO.19/2020
(Against order in CC.NO.51/2014 on the file of the DCDRC, Coimbatore)
DATED THIS THE 31st DAY OF OCTOBER 2023
1. The Manager
Indian Overseas Bank
Kovaipudur Branch
Coimbatore – 641 042
2. The Regional Manager
Indian Overseas Bank M/s. Sheela Venkatesh
Regional Office Counsel for
Coimbatore Appellants / Opposite parties
Vs.
J. Sankara Narayanan
S/o. Jegannathan
Door No.6/16, Vivekanandhar Street
Sundakamuthur Served called absent
Coimbatore – 641 010 Respondent / Complainant
The Respondent as complainant filed a complaint before the District Commission against the opposite parties praying for certain direction. The District Commission had allowed the complaint. Against the said order, this appeal is preferred by the opposite parties praying to set aside the order dt.29.10.2019 in CC.No.51/2014.
This appeal coming before me for hearing finally on 25.8.2023, upon hearing the arguments of the counsel appearing for appellant and on perusing the documents, lower court records, and the order passed by the District Commission, this commission made the following order:
ORDER
JUSTICE R. SUBBIAH, PRESIDENT
1. This appeal has been filed by the appellants/ Opposite parties as against the order dt.29.10.2019 in CC.No.51/2014 passed by the District Consumer Disputes Redressal Commission, Coimbatore, in allowing the complaint.
2. For the sake of convenience, the parties shall be referred as per the rankings before the District Commission.
3. The brief facts which are necessary to decide the appeal is as follows:
The complainant is working as an Assistant in the Primary Health Centre, Sundakamuthur, Coimbatore. The complainant is having a Savings Bank Account No.147001000013691 with the 1st opposite party bank since 11.10.2011. The complainant was using the above account as his Salary Account also. While so on 10.8.2013, the complainant deposited into his account, a cheque No.000143 dt.10.8.2013 for a sum of Rs.2,00,000/- drawn On City Union Bank, Kinathukadavu branch, issued by one Emro Builders in favour of the complainant. The said cheque was cleared and the amount of Rs.2,00,000/- has been credited to his account on 12.8.2013. Thereafter, he had withdrawn various amounts from his accounts on different dates.
Whileso, on 13.9.2013, when the complainant intended to withdraw some amount for his urgent need, from the ATM centre at Kovaipudur, he received a printed slip stating that there is “insufficient funds” in his account. But actually, on that date, a sum of Rs.32,143/- was available in his account. Therefore, in order to verify the correctness of the statement, again the complainant had taken a mini statement from someother ATM, which had reflected that as on 12.9.2013 a cheque for a sum Rs.2,00,000/- was deposited for clearance from the complainant account, and there was a balance of Rs.167857/- in his account. But actually on 12.9.2013, the complainant had not deposited any cheque.
Further, the opposite party had debited a sum of Rs.32,143/- from the account of the complainant, without his consent. That apart the cheque issued by the complainant on 29.7.2013 was also returned by the opposite parties. Therefore, the complainant issued a legal notice dt.19.10.2013. But there was no positive response from the opposite parties. Therefore, alleging negligence on the part of the opposite parties, the complainant filed a complaint before the D