AFR / NAFR CHHATTISGARH STATE CONSUMER DISPUTES REDRESSAL COMMISSION PANDRI, RAIPUR Date of Institution: 30/09/2023 Date of Final Hearing: 26/12/2023 Date of Pronouncement: 28/12/2023 APPEAL No.- FA/23/193 IN THE MATTER OF :

Branch Manager, The Oriental Insurance Co. Ltd.

Near Old Bus Stand, BILASPUR (C.G.) … Appellant Through: Shri Abhishek Vinod Deshmukh, Advocate Vs.

Rajbir Singh Sikarwar, S/o. Shri Bhawar Singh Sikarwar, R/o. Amaltas Colony, Mangla Chowk, Bilaspur, Tah. & Dist. BILASPUR (C.G.) – 495 557 … Respondent Through : Shri Aagney Sail, Advocate CORAM: -

HON’BLE SHRI JUSTICE GAUTAM CHOURDIYA, PRESIDENT HON’BLE SHRI PRAMOD KUMAR VARMA, MEMBER PRESENT: -

Shri Abhishek Vinod Deshmukh, Advocate for the appellant.

Shri Aagney Sail, Advocate for the respondent.

JUDGEMENT

PER: - JUSTICE GAUTAM CHOURDIYA, PRESIDENT This appeal, filed under Section 15 of the Consumer Protection Act

1986 (hereinafter called “the Act” for short) is directed against order dated 08/09/2023 passed by District Consumer Disputes Redressal Commission, Bilaspur (C.G.) (hereinafter called “District Commission” for short), in Complaint Case No.CC/2017/385, whereby the complaint of the respondent herein alleging defi