IN THE DELHI STATE CONSUMER DISPUTES REDRESSAL COMMISSION Date of Institution: 05.04.2010 Date of hearing: 28.04.2022 Date of Decision: 05.07.2022 COMPLAINT CASE NO.- 98/2010 IN THE MATTER OF Dr. (Ms.) Khazana Aziz D/o Mr. Abdul Aziz Dar R/o Baghat Barzulla, Near C.R.P.F., Headquarters Distt. Srinagar, Jammu & Kashmir. (Through: Arun Singh, Advocate)

…Complainant VERSUS

1. Cox & Kings (India) Ltd Indra Palace, 'H' Block, Connaught Circus New Delhi-110001 (Through: Swati Sinha, Advocate)

2. Oriental Insurance Company Limited.

Registered office;

Oriental House, A-25/27. Asaf Ali Road, New Delhi- 110002.

(Through: Abhishek Kumar, Advocate)

….Opposite Parties CORAM:

HON’BLE JUSTICE SANGITA DHINGRA SEHGAL (PRESIDENT)

HON’BLE SH. RAJAN SHARMA, MEMBER (JUDICIAL)

Present: None for the Parties.

PER: HON’BLE JUSTICE SANGITA DHINGRA SEHGAL (PRESIDENT)

JUDGMENT

1. The present Complaint has been filed before this Commission under Section 12 of the Consumer Protection Act, 1986 by the Complainant alleging deficiency in service and Unfair Trade Practice on the part of Opposite Parties and has prayed for the following reliefs:

a) To reimburse the charges paid by the Complainant to the Respondent No.1 for the tr