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2025 Supreme(Online)(SCDRC) 29407

STATE CONSUMER DISPUTES REDRESSAL COMMISSION
The Managing Director Country Vacations – Appellant
Versus
Ch. Veerabhadra Rao – Respondent
SC/36/A/467/2017



BEFORE THE STATE CONSUMER DISPUTES EDRESSAL COMMISSION OF TELANGANA AT HYDERABAD FA.NO.467 OF 2017Z Against Ordera in CC.NO. 257 OF 2015 ON THE FILE OE DISTRICT CONSUMERF ORUM-III,H YDERABAD, Between:

The Managing Director, Country Vacations (A Division of M/s Country Club Hospitality and Holidays Ltd.)

O/o Door No.5-9-16, Amrutha Castle, Door No.5-9-16, Saifabad, Hyderabad-500063a nd H.No.6-3-1219, Begumpet, Hyderabad-500016.

.Appellant/Oppositc Party AND

1. Ch.Veerabhadra Rao, S/o.Ch.Appa Rao, Aged about 49 yecars, Occ:Scrvice, R/o.Flat No. 101, Sai Sriven Arcade, Street No.29, Gautam Nagar, Malkjgiri, Hyderabad-500047.

...Respondent/Complainant Counsel for the Appellant M/S. A.Navcen Kumar Counsei for Respondent M/s. R.YogenderSingh QUORUM:

SRI JUSTICE M.S.K.JAISWAL, HON'BLE PRESIDENT, SMT. MEENA RAMANATHAN, HON'BLE LADY MEMBEER

8 SRI K.RANGA RAO, HON'BLE MEMBER{JUDICIAL)

FRIDAY, THE THIRTETH DAY OF SEPTEMBER TWO THOUSAND TWENTY TWO Order: (as per Sri.K.Ranga Rao, Hon'ble Member-J)

1. This appcal is preferred by Appellant/Opposite Party under scction 15 of Consumer Protection Act 1986 against the order dated 16.10.2017 of the District Consumer Disputes Redressal Forum-1l, Hyderabad in CC.No.257 of 2015.

2. For the sake of convenient discussion, the parties are referred to as they were arrayed in the Complainant.

3. The Complaint was filed by the complainant under section 12 of Consumer Protection Act 1986, praying the District Forum to direct the opposite party to refund Rs.2,50,000/- (Two lakh fifty thousand rupees only) which was received by them towards the member ship of their Club to the Complainant as the opposite party failed to abide by the conditions/provisions of services as described by themselves in membership agreement and also for causing mental torture to the complainant for squeezing money inspite of having promised by the opposite party of giving 30 free coupons and 3 days-2 nights free accommodation at Kompalli resort and also depriving the Complainant of free food coupons which establishes the unfair trade practice of the opposite party, which caused untold mental strain/torture to the complainant, for which the compensation Rs.5,00,000/- (Five lakhs ruppes only) and to grant further compensation Rs.2,50,000/- (Two lakh fifty thousand rupees only) for making the complainant to go around the opposite party and its agent.

4. The facts of the complaint in brief are as follows:-

The complaint Ch.Veerabhadra Rao, and his family went to watch a movie at Tivoli Theater of the city. At that time he received a phone call from opposite party organization, informing him that he and his wife were selected as best couple and got a coupon to have the dinner free at Amurtha castle, located opposite to secretariat Hyderabad. On 06.06.2015 the complainant and his wife went to the said hotel where they were asked to attend to a meeting in which the representatives of the opposite party played an audio visual showing the resorts of the country club spread over in India as well as in various countries. After they were served with their the names were announced as best selected couple and a dinner set was gifted to them. At that time the representatives of the opposite party country club came to them and started to canvas the history of the country club and also the benefits of the member ship and insisted the couple to take the member ship by subscribing Rs.2,50,000/- (Two lakhs fifty thousand rupees only). When the complainant said that they do not have that much of money by the time, the opposite party lured the complainant and his wife by saying that the day was last date to extend the bundle of benefits.

5. The opposite party immediately executed a membership agreement with the complainant in the same premises and before leaving the place, they handed over the same to the complainant by keeping the duplicate copy with them. The membership amount of Rs.2,50,000/ was paid immediately by way of credit card payments by the complainant and

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