STATE CONSUMER DISPUTES REDRESSAL COMMISSION MADHYA PRADESH FIRST APPEAL NO. SC/23/A/16/1091 UNITED INDIA INSU.CO.

PRESENT ADDRESS - REG.OFF. PARYAWAS BHAWAN, ARERA HILLS, BHOPAL. ,MADHYA PRADESH.

.......Appellant(s)

Versus SMT.MEENU GUPTA PRESENT ADDRESS - R/O PUNJABI BAGH, DALI BABA, SATNA, TEH. RAGHURAJ NAGAR, SATNA. ,MADHYA PRADESH.

INDIAN OIL CORPN.

PRESENT ADDRESS - REG. OFF. SATNA. DIST. SATNA,MADHYA PRADESH.

INDIAN OIL CORPN.

PRESENT ADDRESS - CIVIC CENTRE, MADATAL, JABALPUR. ,MADHYA PRADESH.

M/S JYOTI INDANE GAS SER.

PRESENT ADDRESS - GALI NO.05, MAIN ROAD, RAJENDRA NAGAR, DIST. SATNA. ,MADHYA PRADESH.

.......Respondent(s)

BEFORE:

HON'BLE MRS. JUSTICE SUNITA YADAV , PRESIDENT HON'BLE MRS. DR. MONIKA MALIK , MEMBER FOR THE APPELLANT: UNITED INDIA INSU.CO.

FOR THE RESPONDENT:

SMT.MEENU GUPTA DATED: 09/10/2025

ORDER

M. P. STATE CONSUMER DISPUTES REDRESSAL COMMISSION, PLOT NO.76, ARERA HILLS, BHOPAL FIRST APPEAL NO. 1091 OF 2016 (Arising out of order dated 15.07.2016 passed in C.C.No.500/2014 by District Commission, Satna)

UNITED INDIA INSURANCE CO.LTD.

REGIONAL OFFICE, PARYAVAS BHAWAN, ARERA HILLS, BHOPAL (M.P.) … APPELLANT.

Versus

1. SMT. MEENU GUPTA, W/O LATE RAJKUMAR GUPTA, R/O PUNJABI MOHALLA, DALI BABA, TEHSIL-RAGHURAJ NAGAR, DISTRICT-SATNA (M.P.)

2. INDIAN OIL CORPORATION LTD.

CIVIC CENTRE, MARHATAAL, JABALPUR (M.P.)

3. INDIAN OIL CORPORATION, REGIONAL OFFICE, SATNA (M.P.)

4. M/S JYOTI INDANE GAS SERVICE, GALI NO.5, MAIN ROAD, RAJENDRA NAGAR, DISTRICT-SATNA (M.P.) ... RESPONDENTS.

FIRST APPEAL NO. 1092 OF 2016 (Arising out of order dated 15.07.2016 passed in C.C.No.498/2014 by District Commission, Satna)

UNITED INDIA INSURANCE CO.LTD.

REGIONAL OFFICE, PARYAVAS BHAWAN, ARERA HILLS, BHOPAL (M.P.) … APPELLANT.

Versus

1. SMT. MEENU GUPTA, W/O LATE RAJKUMAR GUPTA, R/O PUNJABI MOHALLA, DALI BABA, TEHSIL-RAGHURAJ NAGAR, DISTRICT-SATNA (M.P.)

2. INDIAN OIL CORPORATION LTD.

CIVIC CENTRE, MARHATAAL, JABALPUR (M.P.)

3. INDIAN OIL CORPORATION, REGIONAL OFFICE, SATNA (M.P.)

4. M/S JYOTI INDANE GAS SERVICE, GALI NO.5, MAIN ROAD, RAJENDRA NAGAR, DISTRICT-SATNA (M.P.) ... RESPONDENTS.

FIRST APPEAL NO. 1093 OF 2016 (Arising out of order dated 15.07.2016 passed in C.C.No.499/2014 by District Commission, Satna)

UNITED INDIA INSURANCE CO.LTD.

REGIONAL OFFICE, PARYAVAS BHAWAN, ARERA HILLS, BHOPAL (M.P.) … APPELLANT.

Versus

1. SMT. MEENU GUPTA, W/O LATE RAJKUMAR GUPTA, R/O PUNJABI MOHALLA, DALI BABA, TEHSIL-RAGHURAJ NAGAR, DISTRICT-SATNA (M.P.)

2. INDIAN OIL CORPORATION LTD.

CIVIC CENTRE, MARHATAAL, JABALPUR (M.P.)

3. INDIAN OIL CORPORATION, REGIONAL OFFICE, SATNA (M.P.)

4. M/S JYOTI INDANE GAS SERVICE, GALI NO.5, MAIN ROAD, RAJENDRA NAGAR, DISTRICT-SATNA (M.P.) ... RESPONDENTS.

BEFORE :

HON’BLE JUSTICE SUNITA YADAV : PRESIDENT HON’BLE DR. MONIKA MALIK : MEMBER COUNSEL FOR PARTIES :

Ms. Preetima Shrivastava, learned counsel for the appellant/opposite party no.4-United India Insurance Co.Ltd.

Shri Yash Vidyarthi, learned counsel for the respondent no.1/complainant Smt. Meenu Gupta.

Shri R. K. Lokhande, learned counsel for the respondent no.2 and 3/opposite party no.1 and 2-Indian Oil Corporation.

Shri Naresh Chourasia, learned counsel for the respondent no.4/opposite party no.3-M/S Jyoti Indane Gas Service.

O R D E R

(Passed On 09.10.2025)

Per Say Justice Sunita Yadav, President:

Aforesaid appeals are similar in nature and arise out of one incident therefore they are taken up together and are being disposed of by -3-

this common order. For convenience facts of the case are taken from First Appeal No.1091/2016.

2. The aforesaid appeals arise out of the order dated 15.07.2016 passed by the District Consumer Disputes Redressal Commission, Satna (for short ‘District Commission) in C.C.Nos.500/2014, 498/2014 & 499/2014 whereby the District Commission has allowed the complaints filed by the complainant/respondent no.1 against the opposite parties.

3. Facts of the case in short are that the complainant had obtained a domestic LPG gas connection no.JI/378 S.V.No.11765240001729 on 14.06.2010 from the