IN THE DELHI STATE CONSUMER DISPUTES REDRESSAL COMMISSION Date of Institution:28.03.2023 Date of Hearing:29.10.2025 Date of Decision:17.11.2025 FIRST APPEAL NO.-129/2023 IN THE MATTER OF FITJEE LTD., 29-A, KALU SARAI, SARVPRIYA VIHAR, NEW DELHI-110016.

(Through: Mr. Mukesh M. Goyal, Advocate)

…Appellant VERSUS MR. MANAS MEHRA, ACTING THROUGH HIS FATHER AND NATURAL GUARDIAN GP. CAPT. MANOJ MEHRA, RESIDENT OF OLD WILLINGDON CAMP, INDIAN AIR FORCE, RACE COURSE, NEW DELHI-110003.

(Through: Mr. G.L.N. Murthy, Advocate)

…Respondent CORAM:

HON’BLE JUSTICE SANGITA DHINGRA SEHGAL (PRESIDENT)

HON’BLE MS. BIMLA KUMARI, MEMBER (FEMALE)

Present: Mr. Sukhbir Sheoran, proxy counsel for Mr. Mukesh Mohan Goel, counsel for the Appellant.

Mr. G.L.N. Murthy, counsel for the Respondent.

PER: HON’BLE JUSTICE SANGITA DHINGRA SEHGAL, PRESIDENT JUDGMENT

1. The facts of case as per the District Commission record are as under:

“…2. The complainant took admission in FIITJEE (OP) for a two year weekend class programme for JEE advance 2021, which was to commence from April, 2019. Complainant paid fees of Rs. 4,01,493/- on 29.10.2018 for the same. Receipt of the same is annexed as Annexure-C/2.

3. It is stated that the comp