IN THE DELHI STATE CONSUMER DISPUTES REDRESSAL COMMISSION Date of Institution : 18.03.2019 Date of Reserving the order : 09.12.2024 Date of Decision : 17.09.2025 FIRST APPEAL NO.- 309/2019 IN THE MATTER OF National Insurance Co. Ltd.

2E/9, Jhandewalan Extn., Near Jhandewalan Metro, Delhi-110055 (Ms. Vandana Surana, Advocate)

……Appellant VERSUS Bhishan Swaroop Aggarwal S/o Lt. G.L. Aggarwal R/o 1/23, Sector – 5 Rajinder Nagar, Block – 23, Ghaziabad, U.P.

(Mr. Arvind Saraswat, Advocate)

.....Respondent CORAM:

HON’BLE MS. BIMLA KUMARI, PRESIDING MEMBER Present: Ms. Vandana Surana, counsel for the Appellant Mr. Arvind Saraswat, counsel for the Respondent.

PER: HON’BLE MS. BIMLA KUMARI, PRESIDING MEMBER

ORDER

1. By this judgment, I shall dispose of the appeal filed by the Appellant, National Insurance Company against the impugned order dated 18.02.2019 passed by Ld. Consumer Disputes Redressal Forum (Central), ISBT Kashmere Gate, Delhi in Complaint Case No. 193/2016 titled as Sh. Bishan Swaroop Aggarwal Vs. National Insurance Co. Ltd.

2. Brief facts of the case as per the complaint are that the Complainant (Respondent herein) was issued a Mediclaim Policy by the Opposite Party (Appellant herein