IN THE DELHI STATE CONSUMER DISPUTES REDRESSAL COMMISSION Date of Institution : 09.02.2018 Date of Reserving the order : 20.12.2024 Date of Decision : 18.09.2025 FIRST APPEAL NO.- 59/2018 IN THE MATTER OF M/s Worldwide Immigration Consultancy Services Ltd.

A-31, 3^rd Floor, Rajouri Garden, Near Raja Garden Flyover New Delhi-110027 Through its Authorized Representative Sh. Bharat Lal (Through: Goyal & Co, Advocate)

..…Appellant VERSUS

1. Sh. Satyendra Sahoo S/o S. Indramani Sahoo R/o 51F, Pocket K Shaikh Sarai, Phase-II, New Delhi.

2. Global Strategic Business Consultancy Corporation DLF, Centre, Mezzanine Floor, Savitri Cinema Commercial Complex, Greater Kailash-II, New Delhi-110048.

3. Mr Samarendra Paikray

1^st Floor, Plot No.145, Gautam Nagar, Behind I.O.C. Building, New Delhi.

.....Respondents CORAM:

HON’BLE MS. BIMLA KUMARI, PRESIDING MEMBER (FEMALE)

Present: None for the appellant None for the respondent HON’BLE BIMLA KUMARI, PRESIDING MEMBER (FEMALE)

ORDER

1. By the present judgement, I shall dispose of the appeal which has been filed by the appellant against the impugned order dated 10.01.2018 passed by Ld. Consumer Disputes Redressal Forum-X, Udyog Sadan, C-22 and C-23, Institutional area (Behind Qutab Hotel), New Delhi. The impugned order was passed by Ld. District Forum in CC no-09/2006 filed by the respondent, Satyendra Sahu against the appellant & Ors.

2. Brief facts of the case, as per complaint are that the complainant (respondent no. 1 herein) was approached by opposite party No. 3 an executive of opposite party No. 1 and 2 for providing job option and Visa services for Canada. Two contracts were executed between the complainant and opposite party no.1 and opposite party No.2, respectively on 03.04.2004, wherein the Wife of the complainant and opposite party no. 3 had signed as witnesses to the said agreements. The complainant paid a sum of Rs. 25,000/- vide cheque and Rs.2,000/- in cash on 05.04.2004 to the opposite parties and a temporary receipt was issued to him. A formal receipt for the amount of Rs.25,000/- was given to the complainant on 20.04.2004. The complainant was requested to make payment of 1600 US Dollar for further processing of the application. The complainant handed over the said amount of Rs.76,200/- to opposite party No 3 in the presence of one Mr Deba Singh Mohapatra and a temporary receipt was also issued him, who was ensured of getting the formal receipt of the amount after some time.

3. It was the case of the complainant that he was telephonically informed by Chandigarh office of the opposite party No.1 (appellant herein) about non receipt of the payment. The complainant communicated the said facts to opposite party No.3, who once again assured the complainant that he would send the receipt and would resolve the matter. Thereafter, the complainant received letter from the opposite parties’ Chandigarh office on 24.09.2004 for the payment. The complainant informed the company that he has already made the payment to opposite party no.3, upon which the officials of opposite party no. 1 and 2 told the complainant that opposite party no. 3 had left their employment and advised the complainant to file a police complaint against opposite party no.3. Consequently, the complainant filed a complaint before the Mandawali Police station. The complainant also requested the opposite party No.1 and 2 to resolve the matter vide letter dated 19.11.2004 and also sent legal notice dated 15.07.2005 to the opposite parties. The complainant received a letter dated 02.12.2004 from the opposite parties for the payment of professional fees and was also told that the receipt given by opposite party No. 3 was not valid. He was further advised that he should take action against Opposite party no. 3 for recovery of the amount.

4. The complainant left with no other option filed complaint before the District Forum and prayed for refund of the amount of Rs.27,000/- and Rs.76,200/- along with compensation.

5. Opposite party no. 1 and 2