IN THE DELHI STATE CONSUMER DISPUTES REDRESSAL COMMISSION Date of Institution: 03.03.2024 Date of hearing: 12.09.2025 Date of Decision: 22.09.2025 FIRST APPEAL NO.- 261/2024 IN THE MATTER OF:

1. MS. PROMILA MAHAJAN, 214D, IDEAL APARTMENT, NASIRPUR DWARKA, OPP. NASIRPUR SUBZI MANDI, NEW DELHI – 110045.

THROUGH ASHWANI KUMAR MAHAJAN HUSBAND OF THE APPELLANT.

2. MR. RAVI GROVER, 214D, IDEAL APARTMENT, NASIRPUR DWARKA, OPP. NASIRPUR SUBZI MANDI, NEW DELHI – 110045. .... Appellants in Person VERSUS

1. VICE CHAIRMAN DELHI DEVELOPMENT AUTHORITY, VIKAS SADAN, INA, NEW DELHI – 110023.

2. DY DIRECTOR (MIG)/ DDA, VIKAS SADAN, INA, NEW DELHI – 110023.

3. DY DIRECTOR (GH) DDA, VIKAS SADAN, INA, NEW DELHI – 110023. (Through: Mr. Mayank Bamniyal, Advocate)

....Respondents CORAM:

HON’BLE JUSTICE SANGITA DHINGRA SEHGAL (PRESIDENT)

HON’BLE MS. PINKI, MEMBER (JUDICIAL)

Present: Mr. A.K. Mahajan, Husband of the appellant.

Adv Mayank Bamniyal, counsel for the Respondent (Email:

bamniyal.mayank@gmail.com) appeared through VC.

PER: HON’BLE JUSTICE SANGITA DHINGRA SEHGAL, PRESIDENT JUDGMENT

1. The facts of the case necessary as per the District Commission record are:

“1. The Complainant has filed the complaint under sec