STATE CONSUMER DISPUTES REDRESSAL COMMISSION WEST BENGAL CONSUMER COMPLAINT NO. SC/19/CC/37/2019 Md. Nehal Khan PRESENT ADDRESS - S/o Qaymuddin Khan, 5/2/H/1, Bhukaliash Road, P.O. - Khidderpore, P.S.

Ekbalpur, Kolkata - 700 023. ,WEST BENGAL.

.......Complainant(s)

Versus Royal Sundaram General Insurance Co. Ltd. & Anr.

PRESENT ADDRESS - Office at 21, Patullos Road, Chennai - 600 002. ,WEST BENGAL.

The Manager, Service Br.

PRESENT ADDRESS - Millenium City, Information Technology Park, Unit no. T-2-2A Power-2, Plot no. DN -62, Sector -V, Salt Lake, Kolkata - 91. ,WEST BENGAL.

.......Opposite Party(s)

BEFORE:

HON'BLE MR. AJEYA MATILAL , JUDICIAL MEMBER HON'BLE MR. NITYASUNDAR TRIVEDI , MEMBER FOR THE COMPLAINANT:

Md. Nehal Khan, Mr. Prasanta Banerjee, Avijit Bhuia (Advocate)

FOR THE OPPOSITE PARTY:

Royal Sundaram General Insurance Co. Ltd. & Anr., Mr. Debasish Nath. (Advocate)

DATED: 16/07/2025

ORDER

HON’BLE SRI NITYASUNDAR TRIVEDI, MEMBER The fact of this complaint case is a classical example of availing the smallest chance created opportunity to repudiate the claim of compensation of valid Insurance Policy holders during the valid insured period, by some Officers of the Insurance Company with st