IN THE DELHI STATE CONSUMER DISPUTES REDRESSAL COMMISSION Date of Institution: 01.11.2023 Date of Hearing: 27.11.2025 Date of Decision: 05.01.2026 FIRST APPEAL NO. 605/2023 IN THE MATTER OF M/S. SAGAR AND SAGAR, THROUGH ITS PARTNER MR. RAJEEV SAGAR, S/O MR. P.K. SAGAR, 18 HARGOBIND ENCLAVE, NEW DELHI–110092.

(Through: Ms. Radhika Aggarwal, Advocate)

…Appellant VERSUS M/S. NATIONAL INSURANCE COMPANY LTD., HAVING ITS HEAD OFFICE AT:

OFFICE CODE-361400, SCO NO. 41–42–43, SECTOR–31, GURGAON–122001.

(Through: Mr. Vibhor, Advocate)

…Respondent CORAM:

HON’BLE JUSTICE SANGITA DHINGRA SEHGAL (PRESIDENT)

HON’BLE MS. BIMLA KUMARI, MEMBER (FEMALE)

Present: Ms. Radhika Aggarwal, Counsel for the Appellant through VC.

Mr. Vibhor, Counsel for the Respondent through VC.

PER: HON’BLE JUSTICE SANGITA DHINGRA SEHGAL, PRESIDENT

JUDGMENT

1. The present Appeal is preferred by the Appellant against the Impugned Order dated 20.09.2023., passed by the District Consumer Disputes Redressal Commission, East Delhi, titled M/s. Sagar and Sagar vs. National Insurance Company Ltd. in CC No. 260 of 2023.

2. The District Commission after taking into consideration the material available on record passed the order dated 20.09.202