IN THE DELHI STATE CONSUMER DISPUTES REDRESSAL COMMISSION Date of Institution: 04.11.2024 Date of Hearing: 13.11.2025 Date of Decision: 09.01.2026 FIRST APPEAL NO. 720/2024 IN THE MATTER OF NEW INDIA ASSURANCE CO. LTD., BOMBAY LIFE BUILDING, N-34, CONNAUGHT CIRCUS, NEW DELHI–110001.

(Through: Mr. D. N. Singh, Advocate)

…Appellant VERSUS M/S. SARC PRINTLINE, 208/6F, SHAHZADA BAGH, DAYA BASTI, NEW DELHI–110052.

(Through: Mr. Siddharth Aggarwal, Advocate)

…Respondent CORAM:

HON’BLE JUSTICE SANGITA DHINGRA SEHGAL (PRESIDENT)

HON’BLE MS. BIMLA KUMARI, MEMBER (FEMALE)

Present: Mr. D. N. Singh, Counsel for the Appellant, E-mail:

dnsingal1951@gmail.com.

Mr. Siddharth Aggarwal, counsel for the Respondent, E-mail:

siddharth95899@gmail.com.

PER: HON’BLE JUSTICE SANGITA DHINGRA SEHGAL, PRESIDENT

JUDGMENT

1. The present Appeal is preferred by the Appellant against the Impugned Order dated

31.08.2024., passed by the District Consumer Disputes Redressal Commission-I (North District) [Govt. of NCT of Delhi] Ground Floor, Court Annexe-2, Tis Hazari Court Complex, Delhi-110054 titled M/s. SARC Printline vs. New India Assurance Company Ltd. in CC No. 71 of 2023.

2. The District Commission after taking into conside