BEFORE THE RAJASTHAN STATE CONSUMER DISPUTES REDRESSAL COMMISSION, UDAIPUR FIRST APPEAL NO: 130/2024 Dr. Sanjiv Haribhakti Male Hindu, Aged 58 years, working as a Gastrointestinal (GI) Surgeon, Kaizen Hospital, having its address at: - A unit of G.I. Healthcare Pvt. Ltd. 132, Ft Ring Road, Helmet Circle, Memnagar, Ahmedabad-

380052, Gujarat …Appellant/Opposite Party -VERSUS-

Shri Prakash Chandra Talati S/o Shri Nathulal Talati, Jain, Male, Aged 70 years, Residing at- Gram Bagidaura, Taluka (Tehsil)-

Bagidaura, Dist. Banswara, Rajasthan.

…Respondent/Complainant Before

HON’BLE MR. A.K. AGARWAL – MEMBER (Judicial)

HON’BLE MR. R. N. SARSWAT - MEMBER (Non-Judicial)

Present:

For Appellant: Mr. Ravindra Sing Hiran, Advocate For Opponent: Mr. Ashok Bhatt, Advocate Dated: 13/01/2026

Judgment

Authored by: Hon’ble Mr. R. N. Sarswat – Member Complainant’s Version The case of the Complainant, Mr. Prakash Chandra Talati, is that his wife, late Smt. Shakuntala Devi (hereinafter referred to as the Deceased), was admitted for medical treatment at Kaizen Hospital on 21.12.2021, where she came under the care of Dr. Sanjeev Haribhakti, a specialist gastrointestinal surgeon (hereinafter referred to as the Oppos