IN THE DELHI STATE CONSUMER DISPUTES REDRESSAL COMMISSION Date of Institution : 14.10.2019 Date of Reserving the order : 17.11.2025 Date of Decision : 13.01.2026 FIRST APPEAL NO.-532/2019 IN THE MATTER OF DHFL PRAMERICA LIFE INSURANCE CO. LTD.

4TH FLOOR , BUILDING NO. 9B CYBERCITY, DLF CITY, PHASE 3 , GURGAON -122002 …APPELLANT (Through: Mr. Niraj Singh, Advocate of R.N.S Associates, Mob.9810009829 &

Email nirajsinghadv@gmail.com, rns@rnslegal.in)

VERSUS MR. HIMANSHU KHATTAR S/O MR. SUNIL KHATTAR R/O EW-1, 3RD FLOOR, MIAYAWALI NAGAR, NEW DELHI - 110087 ……RESPONDENT (Through: Mr. D.K. Sinha, Advocate, Mob.9868168580 &

Email: dharmeshsinha94@gmail.com)

CORAM:

HON’BLE JUSTICE SANGITA DHINGRA SEHGAL (PRESIDENT)

HON’BLE MS. PINKI, MEMBER (JUDICIAL)

Present : Ms Aishani Mohan. counsel for Appellant (Mob. 9999410115 & Email: adv.aishanimohan@gmail.com)

Mr. D.K. Sinha, counsel for Respondent (Mob. 9868168580 & Email: dharmeshsingh94@gmail.com)

PER : HON’BLE PINKI, MEMBER (JUDICIAL)

JUDGMENT

1. By this judgment, we shall dispose of the appeal filed by the Appellant against the impugned order dated 03.08.2019 passed by the District Consumer Disputes Redressal Forum (North West), CSC Block-C POCKET-C, Sh