IN THE DELHI STATE CONSUMER DISPUTES REDRESSAL COMMISSION Date of Institution: 19.11.2014 Date of Hearing: 14.11.2025 Date of Decision: 15.01.2026 FIRST APPEAL NO.-1072/2014 IN THE MATTER OF ORIENTAL INSURANCE COMPANY LTD., REGIONAL OFFICE – II, SCOPE MINAR, LAXMI NAGAR DISTRICT CENTRE, LAXMI NAGAR - DELHI – 92.

(Through: J.P.N Shahi & Associates)

...Appellant VERSUS MR. PRAVEEN KUMAR SHARMA, R/O WZ – 174, STREET No. 4 A, 5 A, OLD SAHIB PURA, TILAK NAGAR, DELHI – 110018.

(Through: Mr. Zahid Laiq Ahmed, Legal Aid Advocate)

…Respondent CORAM:

HON’BLE JUSTICE SANGITA DHINGRA SEHGAL (PRESIDENT)

HON’BLE MS. BIMLA KUMARI, MEMBER (FEMALE)

Present: Mr. J. P. N. Shahi, Counsel for the appellant.

(Enrl. No. D/171A/1996, Email: advspnshahi@gmail.com.

Respondent in person Mr. Zahid Laiq Ahmed, Counsel for the Respondent.

(Enrl. No. D/5680/2017) Email: zahidlaiqahmed@gmail.com)

PER: HON’BLE JUSTICE SANGITA DHINGRA SEHGAL, PRESIDENT

JUDGMENT

1. The facts of the case as per the District Commission record are as under:

“1. We have summarily considered the complaint of alleged deficiency on the part of OP in not paying the claim against insurance amount for unfortunate loss of gold jewellary of complainant, ins