IN THE DELHI STATE CONSUMER DISPUTES REDRESSAL COMMISSION Date of Institution: 04.09.2018 Date of Hearing: 18.12.2024 Date of Decision: 14.01.2025 FIRST APPEAL NO.- 397/2024 IN THE MATTER OF ORIENTAL INSURANCE COMPANY LIMITED, THROUGH MR. S. S. SELAL, (REGIONAL MANAGER AND POWER OF ATTORNEY HOLDER), HAVING ITS REGIONAL OFFICE AT:

RO-1, 10^TH FLOOR, HANSALAYA BUILDING, BARAKHAMBA ROAD, NEW DELHI-110001.

(Through: Mr. Apoorv Sarvaria, Advocate)

…Appellant VERSUS

1. MR. JAI PRAKASH, R/O C-2/1061, SEC. 27, RESETTLEMENT COLONY, VILLAGE KHERA KALAN, DELHI-110036.

(Through: Mr. Aakash Gupta, Advocate)

2. TATA MOTOR FINANCE LTD., KANCHAN JUNGA BUILDING.

BARAKHAMBA ROAD, CONNAUGHT PLACE, NEW DELHI-110001.

(Through: Bajaj & Bajaj Associates)

…Respondents CORAM:

HON’BLE JUSTICE SANGITA DHINGRA SEHGAL (PRESIDENT)

HON’BLE MR. J.P. AGRAWAL, MEMBER (GENERAL)

Present: Mr. Apoorv Sarvaria, counsel for the Appellant.

Proxy counsel for Ms. Shailaja Chauhan, counsel for the Respondent no. 2.

PER: HON’BLE JUSTICE SANGITA DHINGRA SEHGAL, PRESIDENT

JUDGMENT

1. The facts of the case as per the District Commission record are as under:

“1. …the complainant is owner of vehicle bearing No.

DL01LR-3394 duly Insured with OP-1 fo