IN THE DELHI STATE CONSUMER DISPUTES REDRESSAL COMMISSION Date of Institution: 31.05.2017 Date of Hearing: 18.09.2024 Date of Decision: 20.01.2025 COMPLAINT NO.-1011/2017 IN THE MATTER OF M/S GROWTH GLOBAL

4/2211, KUCHA ALAM, DHARAM PURA, CHANDNI CHOWK, DELHI – 110 006. (Through: K&T Law offices, Advocates)

…Complainant VERSUS THE NEW INDIA ASSURANCE CO. LTD.

Regional Office at :

CHANNANA COMPLEX, IV FLOOR, GURUDWARA ROAD, KAROL BAGH, NEW DELHI – 110 005.

Head Office at :

THE NEW INDIA ASSURANCE CO. LTD.

NEW INDIA ASSURANCE BUILDING, 87, M.G. ROAD, FORT, MUMBAI – 400 (Through : Sanjay Rawat, Advocate)

CORAM:

HON’BLE JUSTICE SANGITA DHINGRA SEHGAL (PRESIDENT)

HON’BLE MS. PINKI, MEMBER (JUDICIAL)

Present: Mr. Mayank Rai, Counsel for the Complainant (through VC)

Mr. Sanjay Rawat, Counsel for the Opposite Party PER : HON’BLE JUSTICE SANGITA DHINGRA SEHGAL, PRESIDENT JUDGMENT

1. The present complaint has been filed by the Complainant before this Commission alleging delay and deficiency of service on the part of Opposite Party and have prayed for the following relief :-

a) “ Direct the Opposite Party to pay Rs. 25,43,578 (Rupees Twenty Five Lakh Forty Three Thousand Five Hundred and Seventy Eight Only