IN THE DELHI STATE CONSUMER DISPUTES REDRESSAL COMMISSION Date of Hearing: 15.01.2025 Date of Decision:25.02.2025 FIRST APPEAL NO. 169/2016 IN THE MATTER OF M/S DELHI HEART & LUNG INSTITUTE

3-MM II, PANCHKUIAN ROAD NEW DELHI -110055.

…APPELLANT (Through: KOHLI & SOBTI, Advocates)

Versus SH. MAHENDER SON OF LATE SH. JAI PRAKASH RESIDENT OF H.NO. N-62/474, T-HUTS, NEAR PATRACHAR VIDYALAYA TIMARPUR, DELHI - 110054.

…RESPONDENT (Through: Mr. Varun Kumar Sharma, Advocate)

WITH FIRST APPEAL NO. 120/2016 IN THE MATTER OF SH. MAHENDER SON OF LATE SH. JAI PRAKASH RESIDENT OF H.NO. N-62/474, T-HUTS, NEAR PATRACHAR VIDYALAYA TIMARPUR, DELHI - 110054.

…APPELLANT (Through: Mr. Varun Kumar Sharma, Advocate)

Versus M/S DELHI HEART & LUNG INSTITUTE

3-MM II, PANCHKUIAN ROAD NEW DELHI -110055.

…RESPONDENT (Through: KOHLI & SOBTI, Advocates)

CORAM:

HON’BLE JUSTICE SANGITA DHINGRA SEHGAL (PRESIDENT)

HON’BLE MS. BIMLA KUMARI, MEMBER (FEMALE)

PER: HON’BLE JUSTICE SANGITA DHINGRA SEHGAL, PRESIDENT JUDGMENT

1. By this Common Judgment, we shall dispose of the present appeal FA-

169/2016 alongwith connected appeals FA-120/2016 arising out of the common Impugned Order dated 19.01.2016 in Complaint Case No. 169/2014 titled