IN THE TAMILNADU STATE CONSUMER DISPUTES REDRESSAL COMMISSION, CHENNAI.

Present: Hon’ble THIRU JUSTICE R. SUBBIAH: PRESIDENT F.A. No. 14 of 2020 [Against the order dated 04.12.2019, passed in C.C.No.158 of 2016 by the DCDRC, Coimbatore].

Thursday, the 13^th day of March, 2025 Smt. S. Johns Mary, W/o. S. Suresh, No.3-C, PongaliKonar Street, Velandipalayam, Coimbatore – 641 025. .. Appellant/Complainant.

- Vs –

1. The Officer-In-Charge, Auto Zone Automobiles Pvt. Ltd., No.149, Mettupalayam Road, Near Saibaba Kovil, (Behind Lotus TVS Showroom), Coimbatore – 641 043.

2. The Officer-In-Charge, TATA Motors Marketing and Customer Support, Passenger Car Business Unit, One India Bulls Centre Tower, 2 A&B, 20th Floor, 841, Senapti Bapat Marg, Jupiter Mills Compound, Elphinstone Road (West), Mumbai – 400 013.

3. The Officer-In-Charge, TATA Motors, 14th Floor, Canberre Towers, UB City, #24, VittalMallya Road, Bengalore – 560 001. ... Respondents/Opposite Parties.

Counsel for the Appellant/Complainant : M/s. Menon.

Counsel for the 1^st Respondent/OP-1 : M/s. V. Balaji.

Counsel for the 2^nd & 3^rd Respondents/

OP-2 & 3 : M/s. Shivakumar & Suresh. This appeal came up for final hearing on 27.02.2025, and on hea