IN THE DELHI STATE CONSUMER DISPUTES REDRESSAL COMMISSION Date of Institution:19.02.2025 Date of hearing : 17.03.2025 Date of Decision : 26.03.2025 FIRST APPEAL NO. 67/2025 IN THE MATTER OF MRS. PRATIMA BHATIA W/O MR. RAKESH BHATIA R/O HOUSE NO.149 ASHOK VIHAR PHASE-I, DELHI-110052 …APPLICANT/APPELLANT VERSUS PNB MET LIFE SECTOR-10, ROHINI NEAR ROHINI WEST METRO STATION DELHI-110085 ....NON-APPLICANT/RESPONDENT CORAM:

HON’BLE JUSTICE SANGITA DHINGRA SEHGAL (PRESIDENT)

HON’BLE MS. PINKI, MEMBER (JUDICIAL)

Present: Ms. Pratima Bhatia, appellant in person (Mob:9971630127)

PER: HON’BLE MS. PINKI, MEMBER (JUDICIAL)

1. The present appeal has been filed on 19.02.2025 challenging the impugned order dated 29.07.2024 passed in Complaint Case No.303/2021 by the District Consumer Disputes Redressal Commission-V (North-West District), CSC, Block C, Pocket-C, Shalimar Bagh, Delhi-110088 wherein the complaint was dismissed.

2. This order will dispose off an application bearing IA No.413/2025 seeking condonation of delay in filing the appeal, filed along with the appeal. Affidavit of the appellant has been filed along with this application.

3. Record has been carefully and thoroughly perused.

4. The appl